FAQ

Frequently Asked Questions

Can you do an online store for my school, company, church, etc.?

Yes we can! An example store is linked here. Online stores can help bypass a lot of stressful money collecting steps, ordering inventory, and keeping track of orders, helping you focus on what's more important. Want to do a fundraiser? We can help! Want a fun way to purchase custom apparel for work, sports, ministry, and more? We gotchu! Stores can be customized with your own logo and graphics. Creating an online store is free to set up with us! We can also help you create designs for apparel if you don't have any yet and make sure to listen to your needs to make this a great experience for you and your team! If you are interested or have any questions about the possibilities of having an online store, we encourage you to message us here on the website, email us, or give us a call! marinscustomapparel@gmail.com. (909) 710-0755
Can I get a free estimate?

Absolutely! We will have a phone consultation, ask questions, get answers, and get you going with a free estimate!
Do I have to order a minimum quantity?

We understand that each order is unique and we are committed to creating custom apparel that fits your specific needs. With that said, most items do have a minimum order requirement of six (6) pieces with the same artwork. Embroidery pieces have a minimum of twelve (12). Print products minimums vary. Please don't hesitate to contact us and we'll work with you to find a solution that meets your needs.
What kind of file do my artwork files need to be?

We accept and prefer PNG and PDF files. Please make sure your artwork file has a transparent background and is at least 300 dpi. You'll know if your artwork is transparent if it has a white or grey checkered background or if you click over your artwork and it changes color to the background (most of the time black to white or white to black).
How do I send Marin's Custom Apparel my artwork?

Please email us your artwork to marinscustomapparel@gmail.com.
When will my order be completed?

Currently, our turnaround time is about one week. It could be less, it could take a little longer depending on how many orders we have in queue. Keep in mind that your order will not go into production until your proof we send you is accepted.
How do I get my order?

We will deliver your order to you or you can come pick up. Those details will be discussed during your consultation.
Are there discounts I can get?

Yes! There are opportunities for discounts. -- If you are a new customer in the Fontana or Rancho Cucamonga area, check out TheForeverFindings.com. -- If you are a returning customer, enjoy 10% off when you leave a review. -- If you're active or inactive military, we gratefully offer 15% your orders. -- If you are a first responder, we gratefully offer 15% your orders. -- Bulk orders (100+ pieces) will receive a discount.